









Resilience 2.0 begins where traditional change management leaves off by examining the
following questions:
COURAGE
How can I keep my spirits up, regardless of the challenges I face?
Discover the qualities and characteristics of resilient people, teams and organizations as
well as commonly-held beliefs that may be sabotaging influences.
CONFIDENCE
What resources can I draw upon that will allow me to act confidently even in uncertain or
ambiguous circumstances?
The key to resilience is understanding the nature of the situation you are facing, and
knowing which skills, strategies and perspectives to apply when. Learn how to bring your
best to whatever comes your way.
CREATIVITY
How can I shift my perspective to find fresh solutions when I can no longer rely solely on
old problem-solving approaches?
Master the Resilience Spiral model to elongate the upswings in your work life cycles, and
navigate through the downswings as quickly and efficiently as possible.
CONNECTIONS
What do I have to contribute to my team and who can I call upon to help me broaden my
support network?
Sort and share the Resilience 2.0 deck of cards to determine your strongest suit, what you
need most to develop and what to ask of others.
RESILIENCE PARTNERS
Building a Thriving Workforce in Challenging Times
The 4 C’s of
Resilience